Diss Town Centre Benefits from SilverNet Wireless Solutions

Customer Overview

Diss is a picturesque market town in the Waveney Valley. Bordering the Mere - one of the deepest natural inland lakes in the country - the town comprises of beautiful timber framed buildings dating from the 16th century. The market in the centre of Diss has run for over 500 years. Diss has a population of around 7,000 although the town also serves a rural catchment area of approximately 40,000 people. 

Local people had raised concerns about crime and anti-social behaviour (ASB) at local town council meetings, especially after a spate of criminal damage and thefts targeting businesses in the Diss area. By April 2011, reported anti-social behaviour had reached its highest levels of 82 incidences a month. A networked IP surveillance system was the leading solution, as Diss had never had CCTV installed, although the local village of Wymondham has had a small system in place since 2000. 

The Challenge

Deciphering the technicalities and equipment kit for installation was top priority. Samsung Techwin held the key for CSI Solution, due to an existing Samsung project performing faultlessly two years prior. A basic Wi-Fi infrastructure was crucial as both Diss and Wymondham receive little 3G coverage for this type of network transmission, nor was a running cable system an option due to very high civil costs.

The Solution

SilverNet came on-board to visit the town and carry out a thorough Wi-Fi site survey with representatives from CSI Solution and Midwich. SilverNet’s Wi-Fi MESH Connect2 radios, a new product, and their MICRO 95 Point-to-Point links were deployed giving multiple internet connection points with improved performance over competitors’ products, using advanced data packet routing protocols along with multiple upload internet connection points, which improves uptime and performance of the CCTV mobile network and provides a secure wireless network to transmit CCTV images. 

A Great Result

The system is now linked to South Norfolk Council and Norfolk Constabulary, with Wi-Fi hotspots around the town to enable Police patrol vehicles to login in to the system whilst on the move. The added benefit of the wireless network is free public access to the internet via a portable device, giving local businesses an additional advertising medium and increasing the public appeal of shopping in the town centre. Additionally, the cost and disruption of a cabled fibre network was avoided. Also, businesses can utilise the system by buying their own cameras and connecting to the existing network, making it cheaper for the individual business and enhancing a more robust security surveillance system in Diss and beyond. The CCTV system has made a positive contribution to security and safety. Since the networked IP surveillance system went live, antisocial behaviour in particularly has reduced by 35%

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