Diss is a picturesque market town in the Waveney Valley. Bordering the Mere - one of the deepest natural inland lakes in the country - the town comprises of beautiful timber framed buildings dating from the 16th century. The market in the centre of Diss has run for over 500 years. Diss has a population of around 7,000 although the town also serves a rural catchment area of approximately 40,000 people.
Local people had raised concerns about crime and anti-social behaviour (ASB) at local town council meetings, especially after a spate of criminal damage and thefts targeting businesses in the Diss area. By April 2011, reported anti-social behaviour had reached its highest levels of 82 incidences a month. A networked IP surveillance system was the leading solution, as Diss had never had CCTV installed, although the local village of Wymondham has had a small system in place since 2000.